Guest Information
Everything you need to know.
Answers to common questions, local recommendations, and how to reach us if you need anything during your stay.
Before You Arrive
What to expect from your stay.
You'll receive your access info
Your keyless entry code and digital house guide arrive via email two days before check-in.
The home is ready for you
Fresh linens, stocked with basics, beach gear ready. A welcome note and local recommendations waiting.
We're a text away
Our team is reachable by phone or text. We don't outsource guest communication to a call center.
Frequently Asked Questions
We use keyless entry. You'll receive your unique access code and full check-in instructions 48 hours before your arrival via email. Everything you need — WiFi, parking, trash, and local tips — will be in your digital house guide.
Standard check-in is at 4:00 PM and check-out is at 10:00 AM. If you're interested in early check-in or late check-out, let us know — we'll check the calendar and do our best to accommodate.
All homes are stocked with quality linens, towels, basic kitchen essentials, and initial supplies (soap, shampoo, paper goods). Most properties include beach gear. The specific amenities are listed on each property page.
Some of our homes are pet-friendly. The property listing will clearly indicate if pets are allowed. A small pet fee applies. Please reach out before booking to confirm.
We offer a 30-day cancellation policy — cancel more than 30 days before arrival for a full refund. Cancellations within 30 days are non-refundable, though we will do our best to re-book and credit you accordingly. We strongly recommend travel insurance.
Day visitors are welcome within reasonable limits. Our homes have occupancy limits that must be respected at all times. Please don't host large gatherings or events — our homes are not suited for that, and it's a condition of your booking.
Contact us immediately and we'll take care of it. We have a local team that can respond quickly. We don't want anything to disrupt your stay and we're much better positioned to help if we know about it early.
Minimums vary by property and season. Most homes require 3–4 nights minimum. Peak season may require longer minimums. The property listing will show the current minimum.
Our homes are designed for residential vacation use, not events or large gatherings. If you're planning something specific, please reach out first — we'll give you an honest answer.
When you book directly, you get the best available rate (no platform commission built in), direct communication with our team, and a more personal experience from inquiry to checkout. It's simply a better booking.
Local Guide
New Smyrna Beach, from the inside.
These are places we actually go. Not a generated list — real recommendations from people who call this stretch of coast home.
Beaches
- Flagler Avenue Beach — the heart of New Smyrna Beach, walkable to everything
- North Beach — quieter, less crowded, preferred by locals
Dining
- Third Wave Cafe — outdoor seating, local favorite, great for breakfast and dinner
- JB's Fish Camp — a genuine Florida institution on the Intracoastal
- The Garlic — Italian with soul, been there forever
- Prima on Canal — great pizza and the best garlic knots in town
- Big Mike's Burgers — local favorite, the real deal
Things to Do
- Surfing — NSB is a real surf town; board rentals available on Flagler Ave
- Ponce Inlet Lighthouse — worth the visit, sweeping views
- Kayaking the Intracoastal — guided tours available
- Antique shopping on Canal Street downtown
For Local Businesses
Want to be featured?
We work with a growing number of guests every year who are actively looking for the best local spots. If you own a restaurant, shop, tour company, or service in Volusia County — we'd love to connect, collaborate, and feature you to our guests.
Follow Along
Behind the scenes on the coast.
Local spots, property updates, and real Florida coast life — on Instagram and TikTok. Come find us.
Free Local Guide
Where to stay, eat, and unwind in New Smyrna Beach.
Our curated guide to the best the area has to offer — written by people who live here, not a travel algorithm. Local favorites, seasonal tips, and the spots locals keep to themselves.
No spam. Unsubscribe anytime.
Still have questions?
We're genuinely easy to reach. Send us a message and we'll get back to you the same day.